EXCHANGES

EXCHANGES POLICY

If for any reason you are not completely satisfied with your Dominique Bossavy purchase, you may exchange it within 10 days of receipt, and we will be happy to provide another product you will be happy with. When returning a set or kit, we require all contents from the original set or kit. Partial items from a set or kit will not be exchanged. Empty containers will also not be accepted for exchange.

Please follow the below steps to make a changes for your Dominique Bossavy purchase: 

IN-STORE
Bring your merchandise to your local Dominique Bossavy Spa with the original receipt or gift receipt. If you would like to exchange your purchase, we'll help you find the right item.

BY MAIL

  • Circle the items you are returning, explain the reason for exchange and let us know which is the new product that you are interested in. The exchanges are only for products equal or higher value. 

  • The product has to be enclose in its original packaging and include the original invoice with the explanation.

  • Mail by the shipping method of your choice and send your package to Dominique Bossavy New York Spa. 

Dominique Bossavy

30 East 60th Street, 22nd Fl

10022 New York, NY

US

  • Ship it! Use a trackable and insured shipping method to exchange your product, with your oder number clearly printed on your shipping label.

  • We email you when your exchange is processed.

  • Please Note: Only items purchased on dominiquebossavy.com will be accepted for a return. Dominique Bossavy is not responsible for any returns that are lost or stolen while in transit. 


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NEW YORK

30 EAST 60TH ST

NEW YORK

(888) 583-0231

 

LOS ANGELES

9615 BRIGHTON WAY

BEVERLY HILLS

(888) 274-4435

 

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